FlexiSpy in action

For this article we have collected answers to the questions that people have been repeatedly asking about FlexiSpy.

If you don’t find an answer to your question, please write a comment and we will answer you as soon as we can.

FlexiSPY Frequently Asked Questions​

How to install FlexiSPY remotely, without touching the phone?

To install FlexiSpy you absolutely need the phone in your hands. If you cannot get hold of the phone, and that device is an iPhone then you should go with mSpy no-jailbreak mobile monitoring

Do I really need to root an Android phone to install FlexiSpy on it?

It's not necessary but rooting the phone will let you take advantage of some FlexiSpy's advanced features, like ​WhatsApp capturing, full stealth mode and password keylogger.

Can I install FlexiSpy and mSpy on the same phone?

Yes, but you don't really need to do.​

I cannot root the phone by myself. How to get help?

FlexiSpy has a "remote installation service" which means that a technician will connect to your computer via remote desktop and will configure your phone for you, including rooting and installation. You can add this service during FlexiSPY checkout.​

Is it possible to move FlexiSPY from one phone to another or do I have to buy a new license?

Yes, FlexiSpy allows you to transfer the license from one phone to another as many times as you want. It's as simple as deactivating a license on phone A from your control center and then activating it on phone B.​

Does FlexiSPY use too much data? Might its data usage raise some suspicions?

​Besides uploading lengthy videos and call recordings, FlexiSPY uses data in an economical way.

Do I need to have the phone in hand to install FlexiSPY?

Yes, definitely.​ However, once you have the phone in hand, their technician can do the installation for you via a remote desktop connection.

In what countries does FlexiSPY work?

FlexiSpy works in all countries that have Internet. You can install FlexiSpy in one country and it will monitor the phone in whatever country that phone would be located.​

Will FlexiSPY show WhatsApp messages if they’re very long?

Yes, FlexiSpy has no limit for tracked messages, and it also records emojis, GIFs and photos sent via WhatsApp and other instant messaging apps.​

How to use FlexiSPY on an iPad without jailbreak?

Unfortunately, that's impossible. FlexiSpy cannot be installed on any iOS device without jailbreak. Luckily,  mSpy can work in this situation.​

Does FlexiSPY work on a dual SIM Android phone?

FlexiSpy officially states that not all features will work on a dual SIM device and they will refund you if you find your dual SIM device incompatible.​

How to uninstall FlexiSPY if I don’t have the device in my hands?

​It's as simple as clicking the "Uninstall" button in your user dashboard(see screenshot below, the "Uninstall" text button is in the bottom).

I’ve downloaded FlexiSPY for free from some website. How to use it?

​It's impossible to use FlexiSpy for free, because you need to create a user account to login to your user dashboard and this happens only for paid customers. If you've downloaded an APK file claiming to be FlexiSpy, it's probably a virus.

If an SMS message is deleted, will FlexiSPY still upload it to my user dashboard?

Yes, FlexiSPY will detect the SMS before it's deleted and save it to your user dashboard.​

Will FlexiSPY still work if they change the SIM on the device?

Yes, and you will even receive a notification is a new SIM card is used on a phone on which FlexiSpy is installed.

Does FlexiSPY still work after a phone is reset to factory settings?

No, after factory reset FlexiSpy must be installed again on the phone.

When FlexiSPY records phone calls, how long will they be available in my user dashboard?

There is no clear storage limitation, but to be on the safe side you can download all recordings to your computer.

If a message had been deleted before installation of FlexiSpy, will Flexispy be able to retrieve it?

No, FlexiSpy doesn't retrieve data that has been deleted prior to its installation.

Have other questions about FlexiSpy? Don't hesitate to leave them in the comments below.​

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